Best of all we offer an extremely competitive management fee of just 26%.
Working with Journey West includes:
Global Marketing
For a small company we pack some serious marketing muscle. First, our top-notch website allows guests to book instantly, 24/7. Second, we offer seamless real-time connectivity to the most popular vacation rental booking platforms around the globe (i.e. Airbnb, Vrbo, Google, et al).
Revenue Management
Our state-of-the-art dynamic pricing software uses complex algorithms to cull all sorts of data to help us maximize revenue. This technology, previously available only to Fortune 500 types, establishes a competitive nightly rate and ensures we don’t leave money (your money) on the table. Taking it a step further, we regularly tweak these price recommendations to help you achieve your income goals, big or small.
Exemplary Guest Services
Happy guests leave great reviews and great reviews drive bookings. Over the years we have received thousands of five-star reviews. These many great ratings contribute to a Premier Partner status with VRBO, and a Superhost status with Airbnb. These designations are hard earned and greatly improve your property’s visibility on these sites. Suffice it to say, we try to anticipate a guest’s every need and go out of our way to ensure a fantastic experience.
Damages
We are very particular about who we invite into your home. Responsible guests are required to be at least 25 years of age and sign a comprehensive Rental Agreement, outlining the dos and don’ts. But let’s face it, occasionally life happens and a guest breaks something. Our staff is well trained to spot damage and report it right away. If the damage is a result of unreasonable carelessness, we immediately pursue a claim.
Meticulous Housekeeping
Our housekeeping staff is the best in the business. We pay them a competitive living wage and hold them to a very high standard. Each property is assigned an experienced housekeeper who will become familiar with your home and conduct an exemplary clean each time. They are guided by a digital cleaning checklist, which is customized to the uniqueness of your home and preferences. Finally, we conduct a thorough inspection prior to each guest’s arrival.
Maintenance
We tackle most maintenance issues in-house, at a very reasonable rate. Honestly, maintenance is not a profit center for us like some of our competitors. We just strive to keep your home in tip-top shape for you and your guests. If an issue is more than we can handle we draw from a large network of reliable, qualified contractors we have developed relationships with over the years.
Website Owner’s Portal
With your own personalized credentials you can log onto our website anytime and take charge. View the booking calendar, block stays, track revenue and expenses. It’s all there, right at your fingertips.
All said, we’re confident in our ability to provide you with five-star service and a fantastic bottom-line.
Perhaps even better, you’ll enjoy peace of mind knowing that your property is cared for, like it is our own.
If you’d like to take the conversation further, please shoot us an email or call and introduce yourself.
We look forward to hearing from you!
All the Best!
Dave & Katie